Refund policy

Returns & Refunds Policy

We want you to love your Caddy Flip Games. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• You may return your item within 30 days of delivery.
• Items must be unused and in their original packaging to be eligible for a return.

Refunds

• Once your return is received and inspected, we will notify you of the approval status.
• Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

• If your item arrives damaged or defective, we’ll replace it at no cost to you.

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.

Non-Returnable Items

• Used products or items not in original condition may not be eligible for a refund.

How to Start a Return

• To initiate a return, please contact us at: sven.johnson@caddyflip.com